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Mr. Tosh Brown

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RE: Google Verification

Posted By Tosh Brown 06-10-2025 01:58 PM
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Google Business is a clown show. I've run into this same problem with a remote facility - no office, no verification. And trying to get help over the phone is a dead-end since the people who answer are usually in Bangladesh. ------------------------------ Tosh Brown Owner River Hills Storage Austin ...

RE: Newspaper Ads - TSSA Members, I Need Your Help

Posted By Tosh Brown 06-04-2025 04:06 PM
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So it looks like the Texas Legislative Session has adjourned and, once again, the newspaper ad bill has died in committee. It's comforting, though, that our lawmakers spent weeks bickering over THC, and whether to rename New York Strip steaks as Texas Strips. When we elect clowns, we get a circus. ...

RE: Looking to purchase First Facility -2025

Posted By Tosh Brown 04-06-2025 11:22 AM
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In what towns/areas are you interested? ------------------------------ Tosh Brown Owner River Hills Storage Austin TX (512) 347-8336 ------------------------------

RE: Jet Ski owner identification

Posted By Tosh Brown 03-30-2025 08:04 AM
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Do the jet skis have TX numbers, like a boat? If so, you can query ownership on the Texas Parks and Wildlife website at: https://tpwd.texas.gov/fishboat/boat/owner/ ------------------------------ Tosh Brown Owner River Hills Storage Austin TX (512) 347-8336 ------------------------------

RE: Newbie looking to Self Storage

Posted By Tosh Brown 03-01-2025 08:29 AM
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Agreed: networking within the industry, attending events, reading white papers, forums and storage blogs is the best way to learn. I'd run quickly away from anyone claiming that a $25k mentorship would be worthwhile. ------------------------------ Tosh Brown Owner River Hills Storage Austin TX (512) ...

Re-visiting newspaper ads in the next TX session?

Posted By Tosh Brown 11-14-2024 06:08 AM
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Can anyone from TSSA give us an update on plans for the next Texas legislative session? Will there be a renewed push to kill the newspaper auction ad requirement? Thanks! ------------------------------ Tosh Brown Owner River Hills Storage Austin TX (512) 347-8336 ---------------------------- ...

RE: Building a new facility Near New Small Home Subdivisions: Insights and Recommendations?

Posted By Tosh Brown 10-01-2024 08:20 AM
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Make sure to do an exhaustive market study in your area before spending any significant money. The biggest mistake I'm seeing right now is the mass dumping of newly constructed units into saturated markets that can't handle any new storage. A lot of that is coming from the coffee shop chatter during ...

RE: Management Software for First Time Owner - Advice Welcomed!

Posted By Tosh Brown 09-17-2024 08:48 AM
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Easy Storage Solutions is a great program for smaller facilities. And it's scalable if you choose to expand or buy more units. ------------------------------ Daniel Brown Owner River Hills Storage Austin TX (512) 347-8336 ------------------------------

RE: E-leasing

Posted By Tosh Brown 08-04-2024 08:13 AM
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I can also recommend ESS. I'm currently running it for two small facilities and it more than meets my needs. ------------------------------ Daniel Brown Owner River Hills Storage Austin TX (512) 347-8336 ------------------------------

RE: Working on vehicles in front of unit

Posted By Tosh Brown 03-05-2024 08:17 AM
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Under TSSA Ground Rules (36:6) must NOT change oil or fluids in vehicles or discharge liquids of any kind in spaces, halls, driveways, or common areas I'd call it a blatant lease violation, then charge him for the cleanup and send him a 15 day notice of termination ------------------------------ ...

RE: How to anticipate call volumes

Posted By Tosh Brown 01-24-2024 08:16 AM
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Have you done a market study on your location? That would be step one. Call volume would be hard to predict, but getting an accurate feel for the number of potential customers v. units available would be your first concern. Also contact your city/county and see if you can get info on potential new projects ...

RE: Storedge Credit Card Fees

Posted By Tosh Brown 01-05-2024 11:35 AM
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Just a difference in opinion. I know how my tenants react to change and obviously so do you, for yours. Best of luck with your quest with Storedge ------------------------------ Daniel Brown Owner River Hills Storage Austin TX (512) 347-8336 ------------------------------

RE: Storedge Credit Card Fees

Posted By Tosh Brown 01-05-2024 09:25 AM
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Why not just raise rental rates by the average cost of your credit card processing? Seems like that would help your overall bottom line and avoid the nickel/dime treatment of your credit card customers. If I notified my card tenants (majority) and told them I was directly passing the charge fee on ...

RE: Slump in Business

Posted By Tosh Brown 12-22-2023 08:17 AM
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We are hanging at 95% right now - down from 99-100% during the pandemic. IMO, this slump is probably tied to interest rates more than any other economic measures. Our industry relies on migration, and hardly anyone is moving right now with high interest rates and home values. Regarding discounts, we ...

RE: Credit Card Processing Fees

Posted By Tosh Brown 11-22-2023 08:50 AM
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My processing fees with Easy Storage Solutions are currently running at 2.77% and that rate has been going up roughly a quarter point per year. ------------------------------ Daniel Brown Owner River Hills Storage Austin TX (512) 347-8336 ------------------------------

RE: Newspaper Ads

Posted By Tosh Brown 11-11-2023 08:28 AM
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The bill died in committee. Keep buying newspaper ads, unfortunately. ------------------------------ Daniel Brown Owner River Hills Storage Austin TX (512) 347-8336 ------------------------------

RE: Break Ins & Live Ins

Posted By Tosh Brown 09-13-2023 09:16 AM
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We havent had any break-ins but nothing in Austin would surpise me. APD is short 400 police officers (and counting) and they won't respond to a property crime or robbery unless it's "still in progress." ------------------------------ Daniel Brown Owner River Hills Storage Austin TX (512) 347-8336 ...

RE: Any updates on the newspaper ad requirement vote?

Posted By Tosh Brown 06-10-2023 07:24 AM
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Did the bill die in the Senate? ------------------------------ Daniel Brown Owner River Hills Storage Austin TX (512) 347-8336 ------------------------------

RE: Bad Tenant

Posted By Tosh Brown 10-22-2022 08:33 AM
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I think this is a great idea. But is there any potential legal blowback? I've got several former tenants that need to be on this list. ------------------------------ Daniel Brown Owner River Hills Storage Austin TX (512) 347-8336 ------------------------------