Home

Community_Homepage_Header_Image__4_.png

Welcome to TSSA Engage

Welcome to the TSSA online community. To start a discussion, you'll need to join the group.

Let's Talk Self Storage is the open group for all self-storage professionals to make connections, share best practices and support industry-wide success. TSSA membership is not required to participate in these groups; however, you must create an account and sign in to participate in a discussion.


Recent Discussions

  • RE: Collections

    Posted by: Caroline Hart, 2 days ago
    Discussion

    Thank you, Kristy I received a lot of valuable input from your article and will use it when a situation arises for such a need. Best regards, Caroline Hart ------------------------------ Caroline Read More

  • RE: Collections

    Posted by: Kristy Spurr, 2 days ago
    Discussion

    Here's another resource on best practices for debt collection from TSSA Legal Counsel. When Tenants Stop Paying: Best Practices for Collections ------------------------------ Kristy Spurr Deputy Executive Read More

  • RE: Collections

    Posted by: Caroline Hart, 3 days ago
    Discussion

    Is a Third-Party Management Company a "Debt Collector" Under the Fair Debt Collection Practices Act? The Fair Debt Collection Practices Act (FDCPA) was enacted in 1978 to protect consumers Read More

  • RE: Collections

    Posted by: Paul Lash, 4 days ago
    Discussion

    Send them a 1099-C, Cancellation of Debt. Social Security number is not necessary, name and address are enough.

  • RE: Collections

    Posted by: Allen Kaiser, 6 days ago
    Discussion

    We have used a collection agency with very little success. You may try calling them to say they will be turned over for collection if they do not pay but good luck. ------------------------------ Read More

  • RE: Collections

    Posted by: Lester Strait, 6 days ago
    Discussion

    Thomas Kent seems to follow my experience. Chasing bad money is not worth my time. Having them move out without an auction, lets me get the unit re-rented quickest. I make money by having rented units. Read More

  • RE: Collections

    Posted by: Ryan Stalling, 6 days ago
    Discussion

    Following. Same issue essentially. Tenant moved in. Made the first payment. Next month, ACH payment was returned twice. Tenant paid a 3rd time and a few days later moved out. Third payment failed and they Read More

  • RE: Collections

    Posted by: Thomas Kent, 6 days ago
    Discussion

    Clint, I am just down the road in Bowie. We have a $40 deposit on each rental unit up front. I have had people move out without notice, people move what they wanted and leave the rest (JUNK) and I have Read More

  • Discussion

    Hello, Tenant moved into a unit and made the prorated April payment. Since then, she had two failed payment attempts due to insufficient funds. She made a third payment (unprompted from us) end of May Read More

  • RE: Collections

    Posted by: Terri Wood, 6 days ago
    Discussion

    Our lease states that we have a $50 cleaning/dump fee. If they have a credit card on file and leave it dirty, we do go ahead and charge that fee. We also ask for a 10 day move out notice but we don't pursue Read More

UPDATE YOUR PREFERENCES

Set your notifications and get your updates sent directly to your email inbox. With ease, you can respond directly from your email. Of course, you can come back to the community to explore the great resources and additional discussions at any time. 

View My Profile

Quick Links

Build My Network
Complete My Profile
My Inbox
Return to TSSA Site
Important: This community is not a source for legal guidance. While you may seek advice from your peers and share your experiences, please refer to the Ask the Experts section on the TSSA website for advice on legal matters.
featured_1.jpg