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Welcome to TSSA Engage

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Let's Talk Self Storage is the open group for all self-storage professionals to make connections, share best practices and support industry-wide success. TSSA membership is not required to participate in these groups; however, you must create an account and sign in to participate in a discussion.


Recent Discussions

  • RE: Credit Card Processing Fees

    Discussion

    Does your software integrate with your cc processing. That is, can the payment be initiated directly through the payment process in the software. If so, does the software provider allow other companies Read More

  • Discussion

    My processing fees with Easy Storage Solutions are currently running at 2.77% and that rate has been going up roughly a quarter point per year. ------------------------------ Daniel Brown Owner River Read More

  • Discussion

    We currently use Global Payments as our payment processor and the rates they charge are crazy! In January 2022, the rate was 7.60% of my credit card sales and the latest invoice is 9.47%. I called in March Read More

  • If it is a public auction (and that is what is called for under chapter 59) then the owner of the unit or in this case a proxy can bid on the unit. If you know in advance the unit owner is bidding on their Read More

  • 3rd Party Call Center

    Discussion

    Does anyone use a 3rd party call center if so, who? Looking for a new company ------------------------------ Kimberly Cardona Regional Manager Safe and Secure Storage San Angelo TX (325) 655-5976 -- Read More

  • RE: Newspaper Ads

    Discussion

    If this issue matters to members, they should try to meet with their state reps and senators after the next general election in 2024 but before the next session begins in 2025. Getting involved in Read More

  • We recently had a tenant's property go into an online auction and the winner had listed someone with same name as the tenant as alternate pick up person. I spoke with the winner and told him that the online Read More

  • RE: Newspaper Ads

    Discussion

    Ginny, Is there anything we can do moving forward for next session? David Fisher 281-794-2361 (direct)

  • RE: Newspaper Ads

    Discussion

    The bill passed in the House but we could never get a hearing in the Senate. In Texas (and all U.S. states except for Nebraska), a bill must pass in both houses AND be signed and not vetoed by the Governor Read More

  • RE: Newspaper Ads

    Discussion

    The bill died in committee. Keep buying newspaper ads, unfortunately. ------------------------------ Daniel Brown Owner River Hills Storage Austin TX (512) 347-8336 ------------------------------

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Important: This community is not a source for legal guidance. While you may seek advice from your peers and share your experiences, please refer to the Ask the Experts section on the TSSA website for advice on legal matters.