Recent Discussions

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    RE: Website unit animations

    Posted in: Technology

    Wow, thank you Michael, that is great news. We will look into it today!! Larry Matteson Senior Property Manager RITESPACE STORAGE 604 Sun Valley Boulevard Hewitt, ... More

  • Thanks for the reply, Justin. We did pitch the idea of putting something in writing stating that we would install a hydrant "once the county water department can support the capacity needed". However, that was quickly squashed and we were informed 2018 ... More

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    RE: Newbies...managing from afar

    Thank you. Fortunately I think we will have someone who can help us. Keadon Collins Karen Rachel Collins 325-899-7771 Sent from my iPhone More

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    RE: newspaper ads

    I would like to re-write my response given above. A pointed reminder to not respond to an article on a Saturday morning before my brain is fully engaged, the day really gets going and my 4 kids begin to seek out my full attention. Here is my re-write ... More

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    RE: newspaper ads

    Yes, you can put it all in one ad, just make sure you list each tenant's name and the contest of that tenant's unit. Check with both papers, and long as they can provide you with an affidavit stating they are a paper in general circulation in the county ... More

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    Looking for my 1st facility

    Posted in: Facility for Sale

    Hello TXSSA members. My name is Bryan Powers, a new TXSSA member, out of McKinney, TX. I've been doing single family home real estate investing for about 10 years and very interested in expanding into self storage. If you have or know of an opportunity ... More

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    RE: Credit Card Fees

    Hi All, Some very good questions here regarding convenience fees and payment processing. You can indeed pass the merchant processing fees along to the customer as long as you offer a form of payment for free. For example a check or money order. Some payment ... More

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    Self Storage Software Recommendations

    Posted in: Technology

    Hi! I am new to this group and working on developing a company for self storage. Does anyone have recommendations on software companies to use? We have already sat through several demo's but would like advise from some who have been in the field for a ... More

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    RE: Mattresses and large trash left by dumpster

    Posted in: Manager's Corner

    Some a junk man can be found that will take mattress/boxsprings for recycling. ------------------------------ Doug Hunt Owner Owners Management Company, Inc. Lancaster TX (214) 742-9499 ------------------------------ More

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    RE: Fire Walls/Barriers for new construction

    I would have the county building department provide you documentation that they have adopted 2018 IBC. Then show them what the 2018 IBC says about self storage buildings and fire walls. You may need an architect who will fight for you on this one. ... More

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    RE: tenant died

    Key question: Did the original tenant (now deceased) ever sign the contract? (His children or someone else could have been putting things into the unit thinking he had a valid lease.) Is there a signed lease? ------------------------------ Ginny Sutton ... More

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    Weird Things in Storage

    Posted in: Manager's Corner

    It is sad what some people think they can storage. Today one of my managers found this sweet dog stored in a unit. He was extremely happy when he was let out and given food and water. Manage called animal control and police and filed an animal cruelty ... More

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    RE: vacant unit that has someone's stuff in it

    From how we read the procedure in the Gold Book, for units like that we follow the below steps: - When we cut the lock we have a second employee video so that nobody can say we removed any items. - We then look through the items in the unit to see if ... More

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    RE: vacant unit that has someone's stuff in it

    Posted in: Manager's Corner

    So, from your description, the unit was supposed to be vacant but you found a lock on it - Correct? Before you cut the lock, did you prove positive it wasn't a rented unit? If not a properly legally rented unit then, ok, cut the lock. You found stuff ... More

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    RE: Cutting locks

    Jennifer, i purchased a battery powered DeWalt grinder. hold the lock with a pair of channel locks and pull the lock away from the door so you do not scratch or cut your door. using a metal a metal urging disc, cut away. it only takes a few minutes with ... More