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  • 1.  TSSA Lease Formatting

    Posted 21 days ago

    Has anyone heard whether TSSA has discussed updating the Self-Storage Rental Agreement format for a better electronic/mobile signing experience?

    The lease prints great and works well as a paper document, but the HTML version used in SiteLink gives us some issues. On mobile devices, the formatting can be difficult to read, and the signed PDF often ends up with awkward spacing, blank areas, and an overall poor signing experience.

    Has anyone else experienced this in SiteLink? If so, have you found a good solution or best practice for improving the customer signing experience while still using the TSSA lease?

    I'd be interested to hear what other operators are doing.



  • 2.  RE: TSSA Lease Formatting

    Posted 20 days ago

    Hi Sara,

    I work with operators across the country and integrate directly with SiteLink. If you're experiencing issues with lease formatting, mobile signing, or the overall rental experience, there may be options available to improve the process.

    Feel free to reach out to me directly by texting 862-596-9094 or aaron@whitelabelstorage.com and I'd be happy to discuss.

    Best,

    Aaron



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    Aaron Bloom
    White Label Storage
    Clark NJ
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  • 3.  RE: TSSA Lease Formatting

    This message was posted by a user wishing to remain anonymous
    Posted 20 days ago
    This message was posted by a user wishing to remain anonymous

    I have not heard anything about TSSA revising the electronic version of the lease.  In our case, we ended up modifying the HTML formatting ourselves.  I have some HTML coding experience, so I was able to make the updates internally.




  • 4.  RE: TSSA Lease Formatting

    Posted 20 days ago
    Turns out, its not TSSA at all. It's purely Sitelink. They've said the HTML editor is 25 years old. There are no docs for it. They advised to use RTF, said there is a feature request for an update but no current plans of updating. 

    Sara LeFlore
    Operations Manager

    (936) 355-3464






    Original Message


  • 5.  RE: TSSA Lease Formatting

    Posted 17 days ago

    On a related note, does anyone know how to make boxes on eLease a mandatory fill?  Only mandatory fill we curently have is signature and initials, but not adddress, DL, etc. 



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    William Manno
    Owner/Manager
    Westminster Secure Storage
    Anna TX
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  • 6.  RE: TSSA Lease Formatting

    Posted 12 days ago

    Hi William,

    Each management software platform has different capabilities and settings. Your software point of contact or support team will be the experts in providing instructions for setting required fields. 



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    Carlynn Womack
    eLease Technician
    Texas Self Storage Association, Inc.
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    Original Message