William,
They almost always ignore until there are financial consequences.
Send notifications if updated rental agreement is not signed within xx days, there will be a $10.00 monthly rate increase. Give them ample time and multiple notices so there can be no excuses. Usually after this appears on their statement or auto bill runs, you get the updated agreement signed.
For goodwill, you can also waive the rate increase charge once the customer has an updated agreement. You get the updated contract signed and accomplished your objective by not using the non-compliance increase for revenue, but as a tool.
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Philip Farmer
Property Manager
Home Free Storage Sagemont, LLC
Houston TX
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Original Message:
Sent: 08-17-2026 09:06 AM
From: Sara LeFlore
Subject: eLease signatures for existing tenants
Hi William!
Did you ever find a resolution? I'm finding myself in the same boat. We've called and emailed tenants multiple times, and we still have quite a few who have not signed.
We've taken over several properties that were previously third-party managed, and we found letters that had been sent to tenants stating that if they continued occupying and paying for the space, they were agreeing to the terms of the rental agreement through "tacit acceptance." However, I don't feel comfortable relying on that, and I'm not sure it would actually protect us.
We can't lock them out simply because they haven't signed, but we also don't want to terminate a tenancy and lose a paying tenant over it. At this point, we just keep requesting that they sign and hoping they eventually do.
I'd love to hear how you handled it if you found a solution!