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  • 1.  eLease signatures for existing tenants

    Posted 06-20-2026 07:34 AM

    We recently purchased a facility and previous owners did not keep good records of contracts. If we have sent new eLeases to current tenants, but they do not sign, is there any expectation of acceptance of new contract if they continue to pay rent?  If anyone with experience with this can offer suggestions to get tenants to sign, we'd appreciate it. 



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    William Manno
    Owner/Manager
    Westminster Secure Storage
    Anna TX
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  • 2.  RE: eLease signatures for existing tenants

    Posted 07-07-2026 07:56 AM

    If you don't have the signed lease, if they ever stop paying rent, you might have trouble putting them in lien status. To execute the lien, you will need that signed lease. On the other hand, if the previous owners had any type of lease signed, you can use that if they are not signing yours. Read the fine print carefully, if it says anything about changing any charges, then you should be fine even if you raise their rent depending on how the previous lease reads. We usually give them about 3 months and then we actually place an overlock on the unit so that they will contact us directly and we can get the new lease signed. Of course, I'm not a legal advisor and that is just how we interpreted the GoldBook to cover ourselves. Each owner may do things differently as a lot are small businesses and it's really an owner's business decision how much risk he is willing to take in case those tenants ever come back and try and legal activity.



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    Terri Wood
    Executive Assistant
    Ideal Self Storage
    Waco TX
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  • 3.  RE: eLease signatures for existing tenants

    Posted 6 days ago

    Hi William!

    Did you ever find a resolution? I'm finding myself in the same boat. We've called and emailed tenants multiple times, and we still have quite a few who have not signed.

    We've taken over several properties that were previously third-party managed, and we found letters that had been sent to tenants stating that if they continued occupying and paying for the space, they were agreeing to the terms of the rental agreement through "tacit acceptance." However, I don't feel comfortable relying on that, and I'm not sure it would actually protect us.

    We can't lock them out simply because they haven't signed, but we also don't want to terminate a tenancy and lose a paying tenant over it. At this point, we just keep requesting that they sign and hoping they eventually do.

    I'd love to hear how you handled it if you found a solution!




  • 4.  RE: eLease signatures for existing tenants

    Posted 5 days ago

    William,

    They almost always ignore until there are financial consequences.

    Send notifications if updated rental agreement is not signed within xx days, there will be a $10.00 monthly rate increase. Give them ample time and multiple notices so there can be no excuses. Usually after this appears on their statement or auto bill runs, you get the updated agreement signed.

    For goodwill, you can also waive the rate increase charge once the customer has an updated agreement. You get the updated contract signed and accomplished your objective by not using the non-compliance increase for revenue, but as a tool.



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    Philip Farmer
    Property Manager
    Home Free Storage Sagemont, LLC
    Houston TX
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  • 5.  RE: eLease signatures for existing tenants

    Posted 5 days ago

    Great suggestion, thanks!



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    William Manno
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  • 6.  RE: eLease signatures for existing tenants

    Posted 5 days ago

    We are down to 3 tenants still needing to sign eLeases, however, all of those are paying rent and one of them is now even on auto-pay.  I just keep sending email requests and new links to eLease like you are. Thanks



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    William Manno
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