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Ms. JoLea Conn

ALL*STAR STORAGE

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ALL*STAR STORAGE

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Home Depot trailer

Posted By JoLea Conn 02-22-2023 03:43 PM
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I have a trailer that is not being paid for and the tenant will not communicate at all. They rented the unit, paid for one month, and we have never seen or heard from them again. I sent off to the state for the ownership info to move forward with the lien process. It is in Home Depot's name. Can I just ...

RE: Have you been effected by catalytic converter theft?

Posted By JoLea Conn 11-16-2022 09:57 AM
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Hi Keri, I'm so sorry you guys are having to deal with this. We were hit in September and it is not fun! We had the police do a police report but of course, it wasn't our property stolen so they could only write up the fence cuts as criminal mischief. I did make sure my tenants called the police out ...

RE: Tenant Turn over?

Posted By JoLea Conn 11-10-2022 11:42 AM
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Hi Carl, 2021 was a very different year than most and the post pandemic economic crazy will play with our numbers as well. I wouldn't use the numbers from these couple of years as a measuring stick. 2021 we had a gain of 70 units...that's a huge gain for us. Normally we stay around the 20 to 30 range. ...

RE: Security Deposit

Posted By JoLea Conn 11-10-2022 10:47 AM
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Hi Clint, We have never charged a security deposit but we do charge an administrative fee. ------------------------------ JoLea Conn OnSite Manager ALL*STAR STORAGE Richmond TX (281) 341-7867 ------------------------------

RE: Next Steps When Tenant Doesn't Pay

Posted By JoLea Conn 11-09-2022 10:04 AM
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Hi Ryan, The Goldbook gives a timeline summary that I have found extremely helpful. I have attached it here. Feel free to reach out to me directly if you have any other questions. Email is joleaconn@gmail.com and cell is 832-549-3499 ------------------------------ JoLea Conn OnSite Manager ALL*STAR ...

RE: Next Steps When Tenant Doesn't Pay

Posted By JoLea Conn 11-09-2022 10:03 AM
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RE: RV lien

Posted By JoLea Conn 06-17-2022 02:03 PM
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Hmm, I have never heard of an "Application for Authority to Dispose of a Motor Vehicle to a Demolisher"?? Anyone else? ------------------------------ JoLea Conn OnSite Manager ALL*STAR STORAGE Richmond TX (281) 341-7867 ------------------------------

RE: Charging sales tax for auctions in TX

Posted By JoLea Conn 05-23-2022 01:20 PM
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Hi Scott, I charge sales tax for my auctions. I believe that is the correct thing to do, thought I cannot site the resource where I found that many years ago. ------------------------------ JoLea Conn OnSite Manager ALL*STAR STORAGE Richmond TX (281) 341-7867 ------------------------------

RE: Disc Locks Best Practices

Posted By JoLea Conn 02-15-2022 03:19 PM
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Hi Stephen, We offer both locks and give them the choice. I typically recommend the combo lock for those customers who have more than one person using the space. Businesses, non-profits, even different family members have a hard time keeping up with keys. ------------------------------ JoLea Conn OnSite ...

RE: Dumpster Issue - Need Suggestions!!!

Posted By JoLea Conn 01-03-2022 04:09 PM
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Hi Melonie, We were having this problem several years ago and decided to ask the trash company for a dumpster that can be locked. We have trash cans around the property for the "reasonable" trash and our maintenance man empties them into the dumpster on a daily basis. But we let our tenants know upon ...

RE: Mice

Posted By JoLea Conn 10-26-2021 10:50 AM
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Hi Tommy, We have several rodent bait stations around every building, near every door, and by outside air conditioning equipment. Those get checked and replenished regularly. Then, we put two packets of the bait in two corners of each unit. When someone moves out, we replace those packets. Our facility ...

RE: Online Auction Suggestion

Posted By JoLea Conn 10-12-2021 09:04 AM
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We use StorageTreasures.com and have for a couple of years now. I find them easy to use and helpful when needed. I chose them because they had a large membership at the time and the most auctions happening in my surrounding area. I knew that was my best chance at getting lots of bidders. ---------- ...

RE: Open Lot Space Abandoned?

Posted By JoLea Conn 08-31-2021 10:36 AM
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Thank you Sarah!! ------------------------------ JoLea Conn OnSite Manager ALL*STAR STORAGE Richmond TX (281) 341-7867 ------------------------------

RE: Tenant Protection-Flood Coverage

Posted By JoLea Conn 08-27-2021 11:39 AM
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Hi Milad, My facility flooded during Harvey and the previous year as well when the Brazos swelled over 50ft. After that, I wanted to offer flood ins to my tenants but have only found one company that covers it. I don't know much about them, other than what their website and brochures say. I did call ...

RE: Auction Processes

Posted By JoLea Conn 04-06-2021 03:07 PM
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Hi Donald, We use StorageTreasures.com for online auctions and have been happy with them. We do not hold any onsite auctions anymore. There are lots of online auctions companies now so you can compare them but I looked at StorageTreasure's activity in my area and was sold. ------------------------------ ...

RE: Governor Abbott - Texas

Posted By JoLea Conn 03-12-2021 03:48 PM
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Our county leaders are still urging people to wear masks and socially distance so I believe most people will keep wearing the masks. Our staff will wear masks and our office set up creates a natural counter distance between staff and customers. We will not require customers to wear masks, it will be ...

RE: Have your office hours changed?

Posted By JoLea Conn 03-12-2021 09:58 AM
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Hi! We are a one facility operation, family-owned and run :) We closed the office down and went remote for about a month last year when Covid hit in March. Once mask orders went into place, we opened the office back up with masks, hand sanitizers and Clorox wipes! Luckily we had a decent supply of those ...