Profile

RE: Phone lines for automated facilities

Posted By Justin Small 11-15-2024 02:33 PM
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We aren't using a traditional call center for most of our properties but we are using Call Manager Pro for one of them. We are using Ring Central for VOIP phone services. ------------------------------ Justin Small Executive Vice President Diamond Self Storage Management, LLC (713) 817-2388 ------ ...

Cyber Security in the Self Storage Industry

Posted By Justin Small 11-15-2024 02:32 PM
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I just returned from the Oklahoma Self Storage Association conference and trade show, and one thing stood out: cybersecurity for self-storage facilities isn't getting the attention it deserves. When I brought up the topic, it felt like uncharted territory-something few in the industry are discussing. ...

RE: Software

Posted By Justin Small 08-31-2024 03:02 PM
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John and Diane, we're in the same boat that we're shopping for property management software that is compatible both with existing legacy gate software as well as the pretty much mandatory cloud solutions in the future. The level of pain varies by software type etc, but I'd like what you all are using ...

Windows 11 Migration and Challenges

Posted By Justin Small 08-31-2024 02:49 PM
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Hi everyone, An IT initiative we have going on is that Windows 10 is losing its support from Microsoft in October 2025. While this doesn't immediately affect the operations of Windows 10, it means that patches and updates for performance and security will cease from Microsoft officially and permanently. ...

Computer Security for Management Companies

Posted By Justin Small 08-31-2024 02:42 PM
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Hello everyone! I'm currently working on a solution to help management companies better manage their computer systems, with a focus on security patches, software updates, and lifecycle management. I understand the challenges that come with maintaining secure and up-to-date systems in a constantly changing ...

Do you have a cybersecurity policy?

Posted By Justin Small 07-03-2024 01:42 PM
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Hi, I'm Justin Small from Diamond Self Storage Management, specializing in cybersecurity. I'm currently auditing our company and have developed a cybersecurity policy to protect our operations. I'm reaching out to self storage facility owners who haven't yet explored cybersecurity. Have you done a ...

Using AI To Analyze Data

Posted By Justin Small 06-27-2024 01:33 AM
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I am part of Diamond Self Storage Management, headquartered in Houston, Texas. With a career spanning 20 years in the US Air Force, specializing in systems administration, cybersecurity, and comprehensive IT management, my focus has always been on leveraging technology to drive efficiency and performance. ...

PCI Compliance Issues - Sitelink Web Edition

Posted By Justin Small 06-05-2024 11:11 AM
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Hello everyone, I have been working on auditing our systems to ensure we are compliant with PCI DSS 4.0 requirements and as part of answering these questions, I have come across some pretty significant findings with Sitelink Web Edition about how tenant credit card information is stored on each system. ...

RE: Best use for Open Land at a storage facility

Posted By Justin Small 03-05-2024 01:17 PM
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I agree, with Mike. If you can develop either covered or enclosed parking for that area, that might be the way to go. ------------------------------ Justin Small Executive Vice President Diamond Self Storage Management, LLC (713) 817-2388 ------------------------------

RE: Collections Agency recomendations

Posted By Justin Small 03-05-2024 01:14 PM
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We don't use a 3rd party collection agency... we've opted only for online auctions, and we've had great success with that platform. ------------------------------ Justin Small Executive Vice President Diamond Self Storage Management, LLC (713) 817-2388 ------------------------------

Management Company open to new contracts

Posted By Justin Small 05-17-2023 04:03 PM
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Hello, I'm Justin Small, with Diamond Self Storage Management. As an established management company with existing facilities in Texas, New Mexico, Oklahoma, and Kansas, we are actively seeking new management contracts specifically in Texas. We bring a wealth of experience and a proven track record of ...

Justin Small

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