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Ms. Ginny Sutton

Texas Self Storage Association, Inc.

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Texas Self Storage Association, Inc.

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RE: Auction news paper advertising

Posted By Ginny Sutton 03-02-2023 02:04 PM
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Jennifer, In case you and others missed the announcement to members, we have a bill which provides alternatives to print newspapers! HB 2574 was filed by Representative Stan Lambert (R) of Abilene and Representative Will Metcalf (R) of Conroe is signing on as co-author. We are still working with potential ...

RE: Auction news paper advertising

Posted By Ginny Sutton 02-20-2023 10:42 AM
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Jennifer, It is so frustrating being forced to spend that kind of money when we know the required ads accomplish nothing in most cases. TSSA's advocacy team is actively working on getting bill sponsors lined up. The bill that has been drafted actually does not do away with print newspapers as an option; ...

RE: Have you been effected by catalytic converter theft?

Posted By Ginny Sutton 12-03-2022 12:39 PM
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We thought the same thing-that this new Texas law should help a great deal since it restricts how those recycling the metal must handle things and puts more of a burden on them to verify the source of the converter. Alas, it may be a case of keeping the honest people honest and not impacting the criminals. ...

RE: Ending the Mandatory Print Notice for Auctions?

Posted By Ginny Sutton 10-31-2022 06:12 PM
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Hello Scott, and thank you for asking this question. With the election taking place next week and the legislative session starting on January 10, 2023, TSSA is planning for our work with legislators to eliminate mandatory newspaper advertising. Stayed tuned, as we will communicate with members in ...

RE: Alternate Contacts - Lien Letters

Posted By Ginny Sutton 10-21-2022 08:25 AM
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It doesn't. If you mean the required Notice of Claim, you must only send that to the person named as the tenant. If a vehicle, trailer or boat is involved, you must also send a Notice of Intent to Sell to the actual registered vehicle, trailer or boat owner and any lienholder within 30 days of seizing ...

RE: Newspaper Ad

Posted By Ginny Sutton 09-09-2022 01:32 PM
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Milad, Raheem answered your question well, but I just wanted to add this: The original intent of the newspaper ad as it was explained to me when I was hired 25 years ago was to notify tenants and give them a chance to pay/redeem their stored property. But that statute was originally created back ...

RE: Tenant wants to sign over boat and trailer for unit fees owed. Procedure

Posted By Ginny Sutton 07-11-2022 02:25 PM
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You can use the Authorization and/or Release by Tenant form (BUS-23) [checkbox #5] in the Members Only part of the TSSA website for this purpose, or simply draw up your own simple agreement that states the tenant is abandoning the boat and trailer and gives up all future claims. The form is ready-made ...

RE: Lease Fees

Posted By Ginny Sutton 06-22-2022 12:37 PM
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The fees are not standardized and vary by members' personal preferences and what is typical for the particular market. We can't really have members comparing rents and other fees because of federal laws regarding anti-trust, price fixing and collusion, but you could certainly check around with other ...

RE: Newspaper Ad for Harris County

Posted By Ginny Sutton 06-13-2022 06:16 PM
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Is that quote from the Daily Court Review, the legal publication in Harris County? https://www.dailycourtreview.com/ The TSSA board and staff agree that the requirement for newspaper advertising is ridiculous in today's environment. That is why we will be advocating for the removal of this requirement ...

RE: 15 day Notice to Vacate

Posted By Ginny Sutton 05-19-2022 12:52 PM
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Unfortunately, if the tenant won't remove the contents or give written permission for the daughter to assume the contract for the unit, the next step is giving a three-day notice to vacate for holding over per the lease term (TSSA form E-4). If the tenant still doesn't respond or move out, the next step ...

RE: Vacant Unit Still Occupied

Posted By Ginny Sutton 03-15-2022 02:26 PM
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My response is a little different from Bob's, but essentially he is right. We like to wait till other members respond since they often have the practical answers about how they handle things, while TSSA staff has to give you the conservative, legally correct answer to be on the safe side legally. If ...

RE: Towing Law Question

Posted By Ginny Sutton 03-03-2022 09:20 AM
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What reason are these towing companies giving you for not being willing to take the vehicle? Perhaps they don't know about the change to the Chapter 59 statute yet? We know that the towing associations have been educating their members about it, but it's still early days and may not be common knowledge. ...

RE: Catalytic Converter Theft

Posted By Ginny Sutton 02-10-2022 09:54 AM
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George, This catalytic converter theft is out of control. I know it's happening quite a bit in my residential area in a suburb. I am very curious if members have found solutions to deter this. Some of them may have reverted to having guard dogs at RV/boat facilities at night, but that comes with its ...

RE: tenant died

Posted By Ginny Sutton 06-16-2021 09:18 AM
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Key question: Did the original tenant (now deceased) ever sign the contract? (His children or someone else could have been putting things into the unit thinking he had a valid lease.) Is there a signed lease? ------------------------------ Ginny Sutton Executive Director Texas Self Storage Association, ...

RE: Weirdest Things Found in Units

Posted By Ginny Sutton 05-24-2021 11:36 AM
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A tenant trying to live inside a unit does happen from time to time, and that is never easy on anyone, since it is a clear violation of health code and the lease and requires immediate action. In this case, the tenant had managed to build a psuedo house inside the unit, complete with a front door, window ...

RE: Auction notice

Posted By Ginny Sutton 05-06-2021 03:55 PM
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Mark, since your facility is in Harris County, you can use "Daily Court Review" to publish your two notices. Members tell us the cost is far less for that publication that meets the criteria (contains news and is circulated throughout the county in which the facility is located). https://www.dail ...

RE: Manager Job Description

Posted By Ginny Sutton 03-17-2021 07:29 PM
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Check the open forum for examples. Several people posted there. ------------------------------ Ginny Sutton Executive Director Texas Self Storage Association, Inc. Round Rock TX (512) 374-9089 ------------------------------

Manager Job Description

Posted By Ginny Sutton 03-12-2021 03:39 PM
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Does anyone have a job description for a self-storage site manager position you'd be willing to share? You can share here in the community, or email it to gsutton@txssa.org and I'll share it. THANK YOU! ------------------------------ Ginny Sutton Executive Director Texas Self Storage Association, Inc. ...

RE: TSSA Lease

Posted By Ginny Sutton 02-05-2021 03:29 PM
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Yes, you do have to be a member to use the document, whether you purchase it as a printed document or sign the licensing agreement to use the electronic version. This is clearly spelled out in Paragraph 29 of the lease agreement. The lease is voidable at the tenant's option if used by a non-member. ...

RE: Credit Card Fees

Posted By Ginny Sutton 02-05-2021 03:19 PM
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Most user credit card acceptance user agreements prohibit you from charging a surcharge to customers who want to use credit cards to pay. The discount fees associated with accepting credit card payments are typically considered the "cost of doing business" by most business owners today and get built ...