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Let's Talk Self Storage is the open group for all self-storage professionals to make connections, share best practices and support industry-wide success. TSSA membership is not required to participate in these groups; however, you must create an account and sign in to participate in a discussion.

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Recent Discussions

  • Discussion

    We recently purchased a facility and previous owners did not keep good records of contracts. If we have sent new eLeases to current tenants, but they do not sign, is there any expectation of acceptance Read More

  • Discussion

    On a related note, does anyone know how to make boxes on eLease a mandatory fill? Only mandatory fill we curently have is signature and initials, but not adddress, DL, etc. ------------------------------ Read More

  • RE: TSSA Lease Formatting

    Discussion

    Turns out, its not TSSA at all. It's purely Sitelink. They've said the HTML editor is 25 years old. There are no docs for it. They advised to use RTF, said there is a feature request for an update but Read More

  • RE: TSSA Lease Formatting

    Discussion

    This message was posted by a user wishing to remain anonymous I have not heard anything about TSSA revising the electronic version of the lease. In our case, we ended up modifying the HTML formatting Read More

  • RE: TSSA Lease Formatting

    Discussion

    Hi Sara, I work with operators across the country and integrate directly with SiteLink. If you're experiencing issues with lease formatting, mobile signing, or the overall rental experience, there may Read More

  • TSSA Lease Formatting

    Discussion

    Has anyone heard whether TSSA has discussed updating the Self-Storage Rental Agreement format for a better electronic/mobile signing experience? The lease prints great and works well as a paper document, Read More

  • Discussion

    TSSA Lease has that included.

  • Theft of Tenant Property

    Discussion

    We had one of our tenants, contact us about a propane tank that was stolen off their RV. What do you all do to inform all your tenants that you are not responsible for lost or stolen property? --------------------------------- Read More

  • Storage Software is moving quickly with these pricing models do you know the difference between Surcharge pricing & Dual pricing Cash discount? What does your current storage software offer? Here is a Read More

  • RE: Lock Cuts as a Manager

    Discussion

    Red locks for AUCTION. Blue LOCKS are not rented yet. Have a great day! Sincerely,Vivian Mead, Property Manager GTM Storage 1062 E. Bus Hwy 121 Lewisville, TX 75057 (972)436-8779 gtmstorage.parki Read More

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Important: This community is not a source for legal guidance. While you may seek advice from your peers and share your experiences, please refer to the Ask the Experts section on the TSSA website for advice on legal matters.