Profile

Hey Dominic, After speaking with my Noke reps, they 100% recommended the Ion. They shared that they receive very few to no tickets for the Ion system; almost all complaints are about the ONE. Hopefully, that gives you some positive feedback if you decide to go with the Ion install. If you do, please ...

Hey Peter, The only real issues we've encountered with Noke have been related to either network or battery life. If your network is solid, you should be in good shape. I'd highly recommend using a managed switch or some type of remote-access device so you can reboot or troubleshoot the network remotely-unless ...

At Smartlock, a late fee is added to the tenant's total balance after 5 days of delinquency. That said, we understand that life happens, and we're often willing to waive the fee if the tenant provides a valid reason for the delay. We believe it's important for tenants to have a positive customer service ...

Hey Dominic, Appreciate you reaching out - totally understand the mixed bag of feedback. Noke has actually been great to us overall. Like with any new tech, we had some hiccups early on, but nothing unexpected. We've built a strong relationship with the Janus team, and they've been excellent about keeping ...

Hey Kristy, Are you still needing auction ad receipts? I run about 30 a month spending thousands for no reason, very frustrating. Please let me know and I'll be more than happy to send those over ------------------------------ Andy Maisch Smartlock Management, LLC Garland TX (214) 773-0504 --- ...

Hey Texas storage operators! We've been using Nokē smart locks across our facilities and are curious how others in the Texas self-storage community are finding the technology. Do you like the Nokē system? What's working well for you-and what kind of issues have you run into? Also, how do you and ...

I have a facility in Brownsville, TX, and when running auction ads, I currently use The Brownsville Herald legal section. However, I'm paying over $600 per auction ad, which seems excessive. I spoke with the TSSA, and they confirmed that auction notices do not have to appear in the legal section, so ...