I believe having access to the tenant's contents changes your relationship and leaves you open to liability. The Goldbook will have more about this. Carol at TSSA can probably speak on this subject really well as she knows that Goldbook better than most people :)
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JoLea Conn
OnSite Manager
ALL*STAR STORAGE
Richmond TX
(281) 341-7867
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Original Message:
Sent: 05-17-2023 09:27 AM
From: Stephen Haver
Subject: Delinquent Tenants - Alternative to Cutting off Locks
Does anyone know is there a Texas statutory requirement, that prevents facility owners from having a master key? Or is this more of a liability concern, to protect owners from having access to a tenant's storage unit?
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Stephen Haver
Owner
Cash for Properties, LLC
Sugar Land TX
(713) 503-0119
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Original Message:
Sent: 05-17-2023 08:12 AM
From: Scott Smith
Subject: Delinquent Tenants - Alternative to Cutting off Locks
Unfortunately cutting their lock is the only solution. If it is a small lock you can cut w lock cutter - cylinder locks require a grinder.
if you have a gate at your facility you can lock them out that way but unfortunately you will still have to cut lock.
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Scott Smith
EZ Storage
Waco TX