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What's Keeping You Up at Night? What's on Your Self-Storage Horizon? Share Your Thoughts for a Chance to Win a Drone! At TSSA, we take our mission to help our members succeed seriously, and that's why we're asking for your feedback on what's important to you. We want to make sure we're providing the ...

Hello all, The recording is now available online here: Past Webinars (txssa.org) Please note: You must be logged in to view the recordings. if you cannot access the page, please contact us at 888-259-4902 or info@txssa.org and we will assist you. We have two more upcoming manager webinars that ...

We are working on content for the next issue of our magazine, Self-Storage News, and we want to feature you in an article about towing (one year later). We are searching for members who have utilized the new towing law and had a vehicle or trailer towed from a facility, members who are still in the middle ...

No matter how tight you run your (business) ship or how diligent your employees are about providing excellent customer service, it’s almost inevitable that you will receive at least one bad review. There are eight simple steps you can take to effectively handle a negative review. 1. DON'T PANIC ...

Hello Bertram, TSSA legal counsel provided this response: If the member wishes to charge an annual usage fee (or any other type of fee not contemplated in the lease), then the lease will need to be modified, either via the Special Provisions paragraph or a separate addendum. The member will not be ...