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  • 1.  Tenant broke trust

    Posted 04-15-2026 08:24 AM

    I made a mistake and trusted a tenant.  I signed him up online over the phone myself and got all the information except for copy of his drivers license and he is from a different state.  He said he would send his drivers license to me and he didn't. He has signed the lease agreement but refuses to send his license. So I don't have a government ID on him.  Do I have a recourse? I have a feeling like he's going to only be staying to the end of April. But if he stays into May, I was thinking of locking him out until I can get the drivers license or government ID.  I would appreciate knowledgeable information regarding this if anyone has had experience.  I will not be allowing anyone to ever get access again without ID.

    Thank you for your consideration,

    Dawn Tucker



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    Dawn Tucker
    R Storage
    Brownwood TX
    (325) 203-9120
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  • 2.  RE: Tenant broke trust

    Posted 04-15-2026 09:26 AM
    Update: He finally sent his DL

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    Dawn Tucker
    R Storage
    Brownwood TX
    (325) 203-9120
    ---------------------------------





  • 3.  RE: Tenant broke trust

    Posted 04-16-2026 08:23 AM

    Just an idea. Since we have a lot of online customers, I have entered language in the special provisions of the lease that tenant is required to deliver a completed tenant information sheet and driver license, or their access code will be disabled. 

    Sherrie Skeans



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    Sherrie Skeans
    Boss
    Skeans Development & Management, LLC
    San Antonio TX
    (210) 462-1701
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  • 4.  RE: Tenant broke trust

    Posted 04-16-2026 08:48 AM

    Thank you for that idea......  I appreciate it.



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    Dawn Tucker
    R Storage
    Brownwood TX
    (325) 203-9120
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    Original Message