Profile

Mr. Ryan Stalling

Contact Details

My Content

1 to 12 of 12 total
Posted By Ryan Stalling 02-07-2024 09:30 PM
Found In Egroup: Let's talk about self storage.
\ view thread
Hi Mark! We use ESS and I have had the same complaint. Overall, I really like their software but this text feature and the lack of notifications without constantly monitoring the text section within the software is frustrating and leads to poor customer service if delayed responses occur which they do ...
Posted By Ryan Stalling 06-02-2023 01:11 PM
Found In Egroup: Let's talk about self storage.
\ view thread
Following. Same issue essentially. Tenant moved in. Made the first payment. Next month, ACH payment was returned twice. Tenant paid a 3rd time and a few days later moved out. Third payment failed and they are long gone, no response. ------------------------------ Ryan Stalling Steel Roots Storage LLC ...
Posted By Ryan Stalling 06-02-2023 10:24 AM
Found In Egroup: Let's talk about self storage.
\ view thread
Hello, Tenant moved into a unit and made the prorated April payment. Since then, she had two failed payment attempts due to insufficient funds. She made a third payment (unprompted from us) end of May and then proceeded a few days later to pack up and clean out the unit. She gave her move-out notice ...
Posted By Ryan Stalling 05-17-2023 11:45 AM
Found In Egroup: Let's talk about self storage.
\ view thread
Thanks Kent! I went ahead and gave the husband a call and he gave me her new number. All worked out. Appreciate your recommendation. ------------------------------ Ryan Stalling Steel Roots Storage LLC Waxahachie TX (972) 921-7309 ------------------------------
Posted By Ryan Stalling 05-15-2023 11:13 AM
Found In Egroup: Let's talk about self storage.
\ view thread
Hello all. What would you do in this situation? A few months ago, we observed a tenant staying for extending periods of time (3-4 hours) at the facility which we remotely manage with cameras. One day, while on-site doing maintenance, this tenant was in her car and appeared to be sleeping (I didn't bother ...
Posted By Ryan Stalling 03-23-2023 01:13 PM
Found In Egroup: Let's talk about self storage.
\ view thread
Hello. Newer operator here. What is the standard (or TXSSA's recommendation) when it comes to collecting ID's for tenants? Is this recommended or discouraged? If you require it at your facility, how has it benefitted you in terms of operations and connecting/dealing with tenants? I am wondering if I ...
Posted By Ryan Stalling 01-06-2023 09:39 AM
Found In Egroup: Let's talk about self storage.
\ view thread
Hello all. I received a call from our County Appraisal office asking for information about our facility followed up by an email. The appraiser's response in email was this... "I essentially am looking for a breakdown of the size, number and rent of your various units, as well as occupancy and whether ...
Posted By Ryan Stalling 11-16-2022 11:30 AM
Found In Egroup: Let's talk about self storage.
\ view thread
Thank you, Mr. Hunt! ------------------------------ Ryan Stalling Steel Roots Storage LLC Waxahachie TX (972) 921-7309 ------------------------------
Posted By Ryan Stalling 11-16-2022 11:30 AM
Found In Egroup: Let's talk about self storage.
\ view thread
Thank you, Mr. Fisher! ------------------------------ Ryan Stalling Steel Roots Storage LLC Waxahachie TX (972) 921-7309 ------------------------------
Posted By Ryan Stalling 11-16-2022 11:29 AM
Found In Egroup: Let's talk about self storage.
\ view thread
Thank you, Ms. Conn! This is helpful and exactly what I was looking for. I now see it in the Goldbook too. Thank you and appreciate the offer for me to connect with you if other questions arise. I may take you up on your offer at some point. :) ------------------------------ Ryan Stalling Steel Roots ...
Posted By Ryan Stalling 05-09-2022 04:40 PM
Found In Egroup: Let's talk about self storage.
\ view thread
Hello. My husband and I are working through the details of the e-lease agreement and wanted to get clarification for this part... In section 4 (h), what is your charge per day under 39(c) or if Tenant fails to lock space (35(a) or move vehicle (18(6))? It seems to contradict this... "In section 4 (g), ...
Posted By Ryan Stalling 07-23-2021 07:12 PM
Found In Egroup: Let's talk about self storage.
\ view thread
Thanks for the reply, Justin. We did pitch the idea of putting something in writing stating that we would install a hydrant "once the county water department can support the capacity needed". However, that was quickly squashed and we were informed 2018 code we must do it before we can start any phase ...