Thank you JoLea!
We have had all effected make local law enforcement reports for their own claims.
We have had same reaction from our deputies...very hard to find these guys! These guys were all covered up also.
And then, if they are caught, there is no way to
get them to pay or the property back...and the thief is out the next day!
We are disgusted to say the least!
I am looking into finding places that will replace the converters, if customers ask, and I will definitely
pass on the preventative measures you mentioned! It is very smart to suggest preventative measures!
Thanks again! and so sorry you had to deal with this also!
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Bertram Jentsch
Hunter Valley Storage
New Braunfels TX
(830) 627-4566
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Original Message:
Sent: 11-16-2022 09:57 AM
From: JoLea Conn
Subject: Have you been effected by catalytic converter theft?
Hi Keri,I'm so sorry you guys are having to deal with this. We were hit in September and it is not fun! We had the police do a police report but of course, it wasn't our property stolen so they could only write up the fence cuts as criminal mischief. I did make sure my tenants called the police out to do a report for them individually because that's what insurance companies need to approve claims and get their replacements done. One of our tenants found a local place that will not only replace the catalytic converter but also add an extra layer of protection in the form of some sort of cage around it. We passed that contact on to our other tenants. We also added a line to our information sheet about those with catalytic converters to consider adding extra protection since this seems to be a popular crime these days.
The cameras were useless since the criminals had hoodies and masks on. The police were not very optimistic about finding them. Super disheartening!
Would love to hear from others that have been hit and what they did or have changed since the theft.
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JoLea Conn
OnSite Manager
ALL*STAR STORAGE
Richmond TX
(281) 341-7867
Original Message:
Sent: 11-16-2022 09:40 AM
From: Bertram Jentsch
Subject: Have you been effected by catalytic converter theft?
SO sad!
We have been hit by catalytic converter thieves... It was just a matter of time.
Is there a good protocol? Things we should or should not do in the eyes of Insurance or Law?
Just wanting to make sure we are handling this in the best way possible.
It is sickening to watch 4 people on surveillance video sweep through our facility in little more than 1 hour
and steal these so easily!!
Any suggestions going forward to help prevent this? We are told they will most likely be back!
Do disheartening!
Keri DuBose
Hunter Valley Storage
New Braunfels, Tx
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Bertram Jentsch
Hunter Valley Storage
New Braunfels TX
(830) 627-4566
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